Comments for Measurement Of Marketing ROI http://measurement.com/Online_Marketing The Reliable Basis For Making Decisions Fri, 09 May 2008 22:45:16 +0000 http://wordpress.org/?v=2.5.1 Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by RDF http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-4682 RDF Wed, 23 Apr 2008 13:01:03 +0000 http://measurement.com/Online_Marketing/?p=10#comment-4682 Toyota of Lewisville Texas refused to sell us a car after mutilple lies and an agreed to price. We were in the finance area and when believing they would not get a good survey walked out of the room. GM said he would call Monday 4/21 but never did. The way were talked too and bullied by one guy on the trade was amazing. The lack of integrity was overwhelming from top to bottom. The internet salesman made a bad deal for them and then they stuck it to us. Left with my son in tears. After talking with the GM we agreed to not fill out or give excellent on the rating but he refused the deal. With Toyota's policy of "respect for people" we were blown away about the lack of professionalism and integrity. We ended up buying from Toyota of Plano (Texas) and it was a great experience. Beware of Toyota of Lewisville. They are not people of integrity. Toyota of Lewisville Texas refused to sell us a car after mutilple lies and an agreed to price. We were in the finance area and when believing they would not get a good survey walked out of the room. GM said he would call Monday 4/21 but never did. The way were talked too and bullied by one guy on the trade was amazing. The lack of integrity was overwhelming from top to bottom. The internet salesman made a bad deal for them and then they stuck it to us. Left with my son in tears. After talking with the GM we agreed to not fill out or give excellent on the rating but he refused the deal. With Toyota’s policy of “respect for people” we were blown away about the lack of professionalism and integrity. We ended up buying from Toyota of Plano (Texas) and it was a great experience. Beware of Toyota of Lewisville. They are not people of integrity.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by Red Hot over Highlander http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-4661 Red Hot over Highlander Mon, 21 Apr 2008 19:45:20 +0000 http://measurement.com/Online_Marketing/?p=10#comment-4661 I find this story interesting! I did all my homework on-line like you are supposed to, I found a Highlander at Toyota of Berkeley. The price was pretty good, so I called and spoke with Javier Rios. I satrted by asking if the vehicle in question was still available, and it was. I specifically asked him if the price $21.2K was negotiable, he told me absolutely. When I asked him to tell me what to expect including taxes and all associated charges I was told that he wasn't allowed to tell me numbers over the phone. I explained that I live about 100 mi from the dealership and would prefer to be given the opportunity to review the information to prevent wasting his time or mine. Javier assured me that they were ready to see the car go and were eager to negotiate. I asked Javier how late he would be in that day and he said 7pm. By the time I got off work I knew that I wouldn't be able to get there before he left for the day, so we made arrangements to meet Saturday, or possibly as early as Friday. My family went to Toyota of Berkeley on Friday evening and test drove the Highlander, this is when Javier notified me that the price was magically non-negotiable. I asked what changed he said "We were originally selling the vehicle for $24.9K, we just put it on sale this week for $21.2K. When I first talked to you it was my day off and I had no way of knowing about the new sale price." (Guess he forgot about telling me that he would be there until 7pm) If someone can't be honest about the price than how am I supposed to trust him to be honest about how mechanically sound the vehicle truly is. Everyone understands the dealership needs to make money, yet they shouldn't be shady as an ends to that means. If you are offering a fair deal it should stand on it's own. Allow people to make an informed decision without all the smoke and mirrors. I find this story interesting! I did all my homework on-line like you are supposed to, I found a Highlander at Toyota of Berkeley. The price was pretty good, so I called and spoke with Javier Rios. I satrted by asking if the vehicle in question was still available, and it was. I specifically asked him if the price $21.2K was negotiable, he told me absolutely. When I asked him to tell me what to expect including taxes and all associated charges I was told that he wasn’t allowed to tell me numbers over the phone. I explained that I live about 100 mi from the dealership and would prefer to be given the opportunity to review the information to prevent wasting his time or mine. Javier assured me that they were ready to see the car go and were eager to negotiate. I asked Javier how late he would be in that day and he said 7pm. By the time I got off work I knew that I wouldn’t be able to get there before he left for the day, so we made arrangements to meet Saturday, or possibly as early as Friday. My family went to Toyota of Berkeley on Friday evening and test drove the Highlander, this is when Javier notified me that the price was magically non-negotiable. I asked what changed he said “We were originally selling the vehicle for $24.9K, we just put it on sale this week for $21.2K. When I first talked to you it was my day off and I had no way of knowing about the new sale price.” (Guess he forgot about telling me that he would be there until 7pm) If someone can’t be honest about the price than how am I supposed to trust him to be honest about how mechanically sound the vehicle truly is. Everyone understands the dealership needs to make money, yet they shouldn’t be shady as an ends to that means. If you are offering a fair deal it should stand on it’s own. Allow people to make an informed decision without all the smoke and mirrors.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by TJ http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-4652 TJ Sun, 20 Apr 2008 21:23:29 +0000 http://measurement.com/Online_Marketing/?p=10#comment-4652 BUYERS BEWARE!!!!!! DON'T TRUST TOYOTA OF BERKELEY!!! I purchased a used car from Toyota of Berkeley that they claimed was "certified". After the purchased I asked them for a copy of the inspection report for my records. They not only wouldn't give me a copy, they wouldn't even show it to me. I then took my "certified" car to my local mechanic just to have him give me some reassurance that the car indeed was good. He told me it needed new brakes, the drive belts were cracked, the water pump was leaking, the transmission fluid was black and it looked like it had been in an accident. Now I know why they didn't want to show me the inspection. BUYERS BEWARE!!!!!! DON’T TRUST TOYOTA OF BERKELEY!!! I purchased a used car from Toyota of Berkeley that they claimed was “certified”. After the purchased I asked them for a copy of the inspection report for my records. They not only wouldn’t give me a copy, they wouldn’t even show it to me. I then took my “certified” car to my local mechanic just to have him give me some reassurance that the car indeed was good. He told me it needed new brakes, the drive belts were cracked, the water pump was leaking, the transmission fluid was black and it looked like it had been in an accident. Now I know why they didn’t want to show me the inspection.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by AnsweringMachine http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-4504 AnsweringMachine Mon, 31 Mar 2008 20:55:33 +0000 http://measurement.com/Online_Marketing/?p=10#comment-4504 Well... more than a year later we run into a similar bad experience. We went to Toyota Marin because a friend told us their service was great. BIG MISTAKE! First of all we call in advance to setup an appointment and give them time to have the car ready, it didn't happen. Also, the sales person was not friendly at all, it was like she was doing us a favor, when in fact is the other way around. Obviously, we didn't like the experience there and we finally left, but almost one month later we are still receiving calls from that sales person at Toyota Marin (I am pretty sure her name is Anne) insisting in doing business with them, we got a car somewhere else and we have told them this, but it looks like they don't understand English at Toyota Marin when we asked them to stop calling us. Just don't go there, avoid the whole nightmare and take your business somewhere else. So great we didn't end up doing business with Toyota Marin. Well… more than a year later we run into a similar bad experience.
We went to Toyota Marin because a friend told us their service was great. BIG MISTAKE! First of all we call in advance to setup an appointment and give them time to have the car ready, it didn’t happen. Also, the sales person was not friendly at all, it was like she was doing us a favor, when in fact is the other way around. Obviously, we didn’t like the experience there and we finally left, but almost one month later we are still receiving calls from that sales person at Toyota Marin (I am pretty sure her name is Anne) insisting in doing business with them, we got a car somewhere else and we have told them this, but it looks like they don’t understand English at Toyota Marin when we asked them to stop calling us. Just don’t go there, avoid the whole nightmare and take your business somewhere else. So great we didn’t end up doing business with Toyota Marin.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by GladIDontSellCarsAnymore http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-4491 GladIDontSellCarsAnymore Sun, 30 Mar 2008 01:16:50 +0000 http://measurement.com/Online_Marketing/?p=10#comment-4491 I wonder how pissed Berkely toyota is right now about this post being #2 on Google.. Haha! I was a car salesman for Toyota of Richardson at one point in my life... and part of our phone script was to get a potential customer in the door no matter what. Grey Prius Package #5? Ya.. we got that bad boy right here. I'm looking at it. You'll be hear at 4pm? Great, can't wait to meet ya. Hi nice to meet ya. About that Prius... yeeeeah.. we just sold it. But I have this FlexFuel Tahoe that gets pretty good gas mileage. How bout a test drive? I wonder how pissed Berkely toyota is right now about this post being #2 on Google..

Haha!

I was a car salesman for Toyota of Richardson at one point in my life… and part of our phone script was to get a potential customer in the door no matter what.

Grey Prius Package #5? Ya.. we got that bad boy right here. I’m looking at it. You’ll be hear at 4pm? Great, can’t wait to meet ya.

Hi nice to meet ya. About that Prius… yeeeeah.. we just sold it. But I have this FlexFuel Tahoe that gets pretty good gas mileage. How bout a test drive?

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by Josh http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-4471 Josh Sat, 22 Mar 2008 22:19:59 +0000 http://measurement.com/Online_Marketing/?p=10#comment-4471 It does not surprise me that this dealership uses these types of tactic, after all it is run by a man (Tim Southwick) who uses Meth and frequents prostitutes. It does not surprise me that this dealership uses these types of tactic, after all it is run by a man (Tim Southwick) who uses Meth and frequents prostitutes.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by Toyota blows http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-4130 Toyota blows Tue, 12 Feb 2008 21:53:41 +0000 http://measurement.com/Online_Marketing/?p=10#comment-4130 You get lied to.. and still buy a Toyota. Wow. Just buy a Chevrolet or Ford, help your country out. Unlike the other heriticks. You get lied to.. and still buy a Toyota. Wow.

Just buy a Chevrolet or Ford, help your country out. Unlike the other heriticks.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by Amye http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-3878 Amye Sat, 26 Jan 2008 22:10:45 +0000 http://measurement.com/Online_Marketing/?p=10#comment-3878 Hey, thank you just about to call that Toyota of Berkeley dealer..good bye to the dealer then! I won't go there- so manny cars out in the market - i don't want to be treated the same way you guys been mistreated. I could be treated worse because of my not so good credit! this country leave on plastic money! thanks for sharing the info. Hey, thank you just about to call that Toyota of Berkeley dealer..good bye to the dealer then! I won’t go there- so manny cars out in the market - i don’t want to be treated the same way you guys been mistreated. I could be treated worse because of my not so good credit! this country leave on plastic money! thanks for sharing the info.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by Joanne Borromeo http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-3474 Joanne Borromeo Sun, 06 Jan 2008 01:29:19 +0000 http://measurement.com/Online_Marketing/?p=10#comment-3474 Jonah I totally agree with you, Toyota dealers SUCKS!!!!!!!! I've been trying to buy an SUV and getting the run arounds myself and now I plan on dealing with a private party. Jonah I totally agree with you, Toyota dealers SUCKS!!!!!!!! I’ve been trying to buy an SUV and getting the run arounds myself and now I plan on dealing with a private party.

]]> Comment on Berkeley Toyota Caught Lying - Refuses To Sell Couple A Car by LoserKilla http://measurement.com/Online_Marketing/berkeley-toyota-sucks#comment-3330 LoserKilla Fri, 28 Dec 2007 20:18:26 +0000 http://measurement.com/Online_Marketing/?p=10#comment-3330 Hi loser, is your name Javier Rios? Hi loser, is your name Javier Rios?

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